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美國皇家加勒比郵常見面試問題歸納
FrequentAskedQuestion
General
1、Whichpositiondoyouapplyfor?
2、WhydoyouwanttochooseRCCL?whydoyouwanttoworkforRCCL?
3、Fromwheredidyougetthisinformationforthisinterview?
4、Whatisyourposition/JobTitlein××Hotel?
5、WhatisyourDuty/Responsibilities?
6、Whatisyourworkinghoursbefore?Howmanydifferentshifts?
7、Howbigisyourhotelbefore?Howbigis××Hotel?
8、Howfarfromyourhometohotel?
9、HowdoyoulearnyourEnglish?
Housekeeping
1Howmanyroomsdidyoucleaneveryday?Didyoucleanalone/byyourselforwithhelper/partner/colleague?
2Iftheroomsign“Donotdisturb,whatdidyoudo?
3Whatkindlyoffloorinhotel?IsItWoodenfloor,carpet,ormarblefloor?
4Whatkindoftooldoyouuse?
5Ifthecarpetwithdirtystain,whatdoyoudo?
6Whatistheproceduretocleantheroom/bathroom?
7Howmanykindsoftowelinthebathroom?
Facetowel,handtowel,bathtowel,Floortowel/footpad
8Whendidyoudotheturndownservice?Andwhatdidyoudointurndownservice?
漂白BLEACH
消毒SANITIZE
保護pROTECT
Kitchen
1.Canyouname5kindoflettuce/Vegetablename?
2.Canyouname5kindofcheesename?
3.Bluecheeseuseforwhichsalad?
4.Areyougoodatcutting?
5.Doyouknowhowtocutdishestoshredded/julienne,cube/dice,slice/piece,minced?
6.Didyouworkinthehotkitchenorcoldkitchen?
7.WhySanitizeandHygienesoimportant?
8.Howmanydifferentwaystocookeggs?
Fried-egg,boiledegg,scrambleegg?
9.Didyoucookbreakfastorlunchinyouhotel?
10.Wheredoesyourexecutivechefcomefrom?Ishechineseorforeigner?
11.Doyouknowwhatiscross-contamination?
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